Online Newsletter Disclaimer
Delivery Policy
Trend Market Trader Market Wrap is published electronically by Trend Investor Services P/L (“Trend”). The publication is wholly online and is accessible by subscribers using their personal username and password to login to the subscription page on Trend’s website. Subscribers may from time to time be sent email updates and reminders of information that can be found via the website subscription service.
The information published on the website subscription service can be downloaded by the subscriber and can be printed for personal use only.
Online Payment Security
Subscribers to Trend Market Trader Market Wrap may make online subscription payments using direct debit (Trend takes funds from your bank account for one calendar year's subscription or else automatically on a monthly basis for monthly subscriptions) or credit card (you are charged for your subscription to Trend Market Trader Market Wrap for one calendar year or else on a monthly basis).
Monthly subscribers to Trend Market Trader Market Wrap will make regular monthly payments via their preferred mode of payment (direct debit or credit card). Monthly subscriptions will be renewed automatically unless subscribers request otherwise. Credit card details or bank account details of all subscribers are retained by [insert Merchant Service Secure Payment facility Name] which is the payment gateway used by Trend Market Trader Market Wrap to process payments. Renewal payments are triggered by Trend and actioned by [insert Merchant Service Secure Payment facility Name] using these details. Trend Market Trader Market Wrap does not have access to these banking details at any time. Monthly subscribers can enter changed credit card or bank account details at any time. Subscribers will be personally responsible for the security of their personal username and password, which gives access to personal details other than banking details, e.g. name, address, telephone etc.
Subscription dues to Trend Market Trader Market Wrap are in Australian Dollars ($AUD) only.
Credit Card payments:
Annual subscribers to Trend Market Trader Market Wrap will pay the current annual subscription price in advance for the subscription service. The subscriber's credit card or direct debit details are retained by [insert Merchant Service Secure Payment facility Name].
Trend Market Trader Market Wrap does not have access to these banking details at any time.
Your rights:
You may terminate your association with us by giving notice to us in writing. Notice given to us should be received by us at least 5 business days prior to the due date of the next drawing.
Client Service Agreement for Direct Debit Requests (Cheque/Savings Accounts NOT Credit Cards)
Drawing arrangements:
You will authorise the monthly drawing arrangements when you enter your banking details into the form on our website. The first payment will be drawn immediately. Where the due date falls on a non business day, we will draw the amount on the next business day. We will not change the amount or frequency of drawings arrangements without at least two weeks prior notice to you at the email address registered with us. In the event of any drawing being returned unpaid by your nominated Financial Insitution your access to Trend Market Trader Market Wrap will terminate immediately. You will need to enter new banking details via the Trend website to recommence your subscription. We will keep all information pertaining to your nominated account at the Financial Institution, private and confidential.
Your rights:
You may terminate the Direct Payment Plan drawing arrangements at any time by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 5 business days prior to the due date of the next drawing. You may stop payment of a drawing under the Payment Plan by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 5 business days prior to the due date of the next drawing. You may request change from monthly to annual or vice versa of the Direct Payment Plan drawings by contacting us and advising your requirements no less than 5 business days prior to the due date. Where you consider that a drawing has been initiated incorrectly you may take the matter up directly with us, or lodge a Direct Debit Claim through your nominated Financial Institution.
Your commitment to us, your responsibilities:
It is your responsibility to ensure that sufficient funds are available in the nominated account to meet a drawing on its due date. It is your responsibility to ensure that the authorisation given to draw on the nominated account is identical to the account signing instruction held by the Financial Institution where the account is based. It is your responsibility to advise us if the account nominated by you to receive the Direct Payment Plan drawings is transferred or closed. It is your responsibility to arrange with us a suitable alternate payment method if the Direct Payment Plan drawing arrangements are cancelled either by yourselves or the nominated Financial Institution.
Refund & Subscription Suspension Policy
Subscribers acknowledge that Trend Investor Services P/L (“Trend”) has a “no refund” policy with respect to all Trend Market Trader Market Wrap subscriptions.
Each subscriber further acknowledges that once an annual subscription period commences, membership can be suspended for a maximum of 3 months (12 weeks) over the life of the annual subscription. Monthly subscriptions are suspended, or cancelled, by viture of non-payment. To re-activate a monthly subscription a new monthly subscription must be started either within the same account as before or by starting a completely new account with a new email address.
Cookies
This website utilises cookies. If you do not have cookies enabled in your web browser some functions of the site may not work as intended.
Links
Our website and emails may contain links to websites not owned or operated by Trend. We do not accept liability for the availability or content of these sites.
Trading address
Suite D No.4 Railway street Southport QLD 4217